Privacy Policy
A privacy policy is a statement that communicates some or all of the ways in which a website collects, uses, discloses and manages the data of its visitors and customers. It complies with the legal requirement to protect the privacy of the visitor or customer.
Each country has its own laws, with requirements that vary by jurisdiction regarding the use of privacy policies.
I- Us and our commitment
MORE Cooling Design is a company constituted in the form of a private limited company, and which hereinafter will be referred to as MORE.
Taking into account the proportionality and adequacy imposed by the capacity to allocate the resources and technical means at its disposal, MORE is deeply and genuinely committed and committed to providing protection to its customers and regular or occasional employees, as well as to the users of our various supports and platforms, physical or digital, especially paper files, digital files and/or websites in use or to be implemented, with regard to your privacy and the processing and circulation of your personal data.
II- Our personal data collection devices and media in use
We have, edit and manage the following personal data supports:
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Computer system composed of a set of software solutions supported by a set of hardware devices and other similar solutions, including e-mail services and other external digital repositories and communication solutions.
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Paper files stored in cabinets and shelves in rooms with restricted access;
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MORE website: www.morecooling.com.
III- Personal and material scope of this Privacy Policy
This privacy policy obliges the company, exclusively with regard to the personal data that it collects, processes and circulates.
The same or similar policy will also be assumed, by contractual means entered into with MORE, by the entities that process the same personal data on its behalf.
The availability through the aforementioned website www.morecooling.com and other access links to other websites unrelated to MORE is made in good faith and in the interest of the user, who cannot be held responsible, in any way, for the collection , treatment and destination of data on these sites, nor for the reliability, accuracy, lawfulness and functionalities available there, and therefore this privacy policy is not applicable to them.
MORE considers it mandatory and will assume for all purposes, without the possibility of proof to the contrary, that it will read the privacy policies of all the websites it accesses.
IV- The purpose and publication of this Privacy Policy
In addition to implementing it in its organizational processes, MORE has drafted this Privacy Policy with the aim of making available, making known and publicizing an explanatory instrument of the general rules of privacy and processing of the personal data it collects, always in strict compliance with the Legislation relevant.
For this purpose, the text of this privacy policy will be available on paper posted in a visible place and in digital format on the website www.morecooling.com.
The provisions of this Privacy Policy complement what is stipulated in the same matter in the contracts, formal or informal, that the persons concerned enter into with MORE.
We ask you to please read this Privacy Policy carefully, as providing your personal data, whether in person or when accessing the aforementioned sites, implies that you know and accept the conditions contained herein and their treatment for the lawful and legitimate purposes provided for by law.
MORE expressly reserves the right to, at any time, change this privacy policy, the result of which will be duly publicized by the same means.
V- Concept of personal data
Personal data means any information or record, of any nature and regardless of its support or format, namely sound, image, writing, chirograph or characteristic, relating to an identified or identifiable natural person.
An identifiable person is considered to be able to be directly or indirectly identified by reference to one or more specific personal data, considered separately or in conjunction with each other, especially their physical, physiological, psychological, economic, ethnic, cultural, geographic, social or your location.
VI- The entity responsible for the processing of personal data
The entity responsible for the collection and processing of personal data is MORE, which, in the context of the relationships it maintains with the holder of personal data, establishes, always on a lawful and legitimate basis, which data are collected, the means of treatment and the purposes of that collection and treatment.
VII- Types of personal data collected and processed
Within the scope of its activity, MORE collects and processes, namely:
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Personal data necessary for the provision and/or receipt of services and/or supply of products to its customers and/or its suppliers, processing in this context data such as name, tax identification number, address, telephone number and e-mail address, among others that are strictly necessary, proportionate and lawful.
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Personal data necessary for the performance of the employment contract or services rendered with its employees, processing in this context data such as name, identification document number and other data, tax identification number, household composition, number of social security, address, telephone numbers and e-mail address, health data, access, location, among other strictly necessary, proportionate and lawful data.
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Personal data necessary to comply with legal obligations, either with public entities or with private entities, processing in this scope data such as name, identification document number and other data, tax identification number, household composition, number of social security, address(es), telephone numbers and e-mail address, health data among other strictly necessary, proportionate and lawful.
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Data necessary for managing customers and suppliers, contracting and managing the contractual relationship with customers and suppliers, adapting the provision of services suited to the needs and interests of the Customer, including sending suggestions, information and marketing actions, making known campaigns, promotions, advertising and news about products, carrying out market studies and/or satisfaction surveys, managing complaints, handling in this context address(es), telephone numbers and e-mail address, among others strictly necessary, proportionate and lawful.
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All personal data necessary for the exercise of MORE's rights within the scope of the relationships referred to in the previous items, and in the pursuit of its activity and legitimate interest, in particular, accounting, tax and administrative management, litigation management, judicial evidence, fraud detection, revenue protection and auditing, network and systems management, information security and physical security control, and facility security.
Notwithstanding the fulfillment of legal norms, or legitimate orders from the competent authority, regarding the conservation and transmission of data, MORE only processes the personal data necessary for its activity, in the fair and strict measure required by the nature of the contractual relationship or of another nature, established with the holder of such data, or the prior, legitimate, lawful and informed consent, which may exist.
VIII- Moment and method of collection of personal data:
MORE collects personal data in person, in writing, by telephone or through its website.
As a rule, personal data are collected when the relationship, or collaboration, contractual or of another nature necessary for the pursuit of MORE's activity, begins between it and the data subject.
Our website may contain contact forms and information request forms, these will be sent directly to our email server through an encrypted connection and are only available to our data controllers. Whenever necessary, the information will be made available to a person responsible for a specific department, to resolve the request.
Some personal data are mandatory and necessary for the beginning and normal and legal development of said relationship or collaboration, so in the absence or insufficiency of such data, this will not start or continue, and in this case, MORE will inform the holder of data of this mandatory and necessary nature.
Apart from those of this nature, those appearing on any public list and those that may be used in the legitimate interest of MORE, your data will only be collected and processed if and for the purposes that you previously consent to, in a free, informed, specific and unequivocally, by means of a written or oral statement or by validating an option, namely for subscribing to newsletters or marketing communications, in which case the other rules of this privacy policy will apply.
If you wish to stop receiving these communications, you can express your opposition at any time.
The data collected will be processed in documents, either on paper or digitally, in strict compliance with the legislation that regulates the protection of personal data, being stored and contained in paper files and/or a specific database, created and managed for the effect and of restricted and exclusive access to MORE employees who necessarily have to deal with them in the pursuit of its activity. Under no circumstances will those collected be used for any purpose other than that for which consent was given by the owner, if necessary, or for the lawful and legitimate purpose on which the collection was based.
IX- Purposes of collection and processing of personal data
In general, the personal data collected are aimed at managing customers, suppliers and employees, contracting and managing the contractual relationship with customers, suppliers and employees, providing the contracted supplies, adapting the provision of supplies to the needs and interests of the Customer, sending suggestions, information and marketing actions, publicizing campaigns, promotions, advertising and news about products, carrying out market studies or satisfaction surveys, handling complaints, accounting, tax and administrative management, litigation management, judicial evidence, fraud detection, revenue protection and auditing, network and systems management, information security and physical security control, facility security, compliance with legal obligations and for other purposes for which the Law recognizes MORE's legitimate interest.
When collecting data, or when requesting it, you will be informed in more detail about the treatment we make of your data.
X- Deadlines for the conservation of your personal data
Whenever there is a specific legal requirement that requires the retention of data for a minimum period of time, this will be observed by MORE.
MORE will keep your personal data stored for the minimum period of time strictly necessary for the purpose for which the information is collected and processed, after which it will delete them.
XI- Right of access, rectification, opposition, deletion, limitation and portability of your personal data
MORE guarantees the holder of personal data the right of access, rectification, opposition, deletion, limitation and portability of their personal data.
Any question regarding the processing of personal data in progress at MORE can be asked by contacting us via email info@morecooling.com.
If you consider it pertinent, you can file a complaint with the National Data Protection Commission - Av. D. Carlos I, 134 – 1.º 1200-651 Lisboa – Tel: +351 213928400 – Fax: +351 213976832 – e-mail: geral@cnpd.pt
XII- Measures we adopt for the security of your personal data
MORE observes the best practices, for which it adopts the technical and organizational measures appropriate to the risk, in the field of security and protection of personal data, having approved and implemented a demanding plan of compliance with the objectives, the Law and the interest of the holders of personal data, capable of safeguarding the protection of the data made available to us by all those who in some way relate to us, in order to protect them against its dissemination, loss, misuse, alteration, treatment or unauthorized access , as well as against any other form of unlawful treatment.
Thus, the form(s) for collecting personal data digitally or on paper, whether filled in at MORE's physical facilities or on the website, (which require encrypted Browser sessions) or with one of the collaborators from MORE, are securely stored in our physical repositories and digital systems.
All personal data given to us are in the repository of MORE itself, or of one of its subcontractors, covered by all advanced physical and logistical security measures, which we understand to be essential for the protection of your personal data.
Whenever, in the legitimate and licit pursuit of the objectives of MORE's activity, it adopts measures to monitor its employees, especially with regard to access control, working hours, tasks and productivity, circulation and transport, not only those concerned will have prior knowledge of the respective implementation – and, whenever legally necessary and lawful, their respective consent will be requested – as the tools used for this purpose will ensure the same level of security of the personal data collected and processed by them.
XIII- Communication of data to other entities, subcontractors or third parties
MORE may resort to subcontractors for the purpose of collecting and processing data, with the same purposes as it seeks, obtaining from these entities by contractual means, guarantee of reputation and obligation to develop the appropriate technical and organizational measures to protect data and ensure the protection of the rights of holders. In certain circumstances determined by law, certain personal data may have to be communicated to public authorities, such as tax authorities, courts and security forces.
In this way, any of these subcontracted entities will process the personal data of our Customers, in the name and on behalf of MORE, under the obligation to adopt the technical and organizational measures appropriate to the risk in order to protect the personal data against destruction, accidental or unlawful, accidental loss, alteration, dissemination or unauthorized access and against any other form of illicit treatment.
XIV- Transfer of personal data
The pursuit of MORE's activity may imply the transfer of your data outside Portugal.
In this event, MORE will strictly comply with the applicable legal provisions, namely regarding the determination of the reliability and suitability of the country of destination with regard to the protection of personal data and the requirements applicable to such transfers.